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Frequently asked questions about delivery
What happens if I am not at home when the delivery arrives?
That's no problem. Our insulated packages keep your dishes chilled for at least 48 hours. You can give us permission in the checkout under "additional address information", e.g. in front of the front door, in the staircase, in the garage, etc.. This way, your dishes will be waiting for you until you get home.
How do you deliver?
We deliver your dishes with DPD Express. This way we can ensure that your dishes arrive on time on your desired day.
When do you deliver?
In Germany Tue - Fri 9 am - 5 pm.
In Austria Wed and Fri 9am-5pm.
When we have packed your package and handed it over to DPD, you will receive a tracking code from us. With this you can track exactly when the package is with you.
Where do you deliver?
We deliver our dishes throughout Germany and Austria from.